Privacy Policy

Information We Collect

We collect personal health information to provide you with quality medical care. This may include:

• Personal identification (name, date of birth, health card number)
• Medical history and current health conditions
• Treatment records and prescriptions
• Billing and payment information
• Appointment history

How We Use Your Information

Primary Uses

Your information is used to:

• Provide medical care and treatment
• Communicate with you about appointments and health matters
• Process payments for uninsured services
• Maintain accurate health records

Secondary Uses

With your consent, information may be used for:

• Research and quality improvement
• Participation in health programs
• Communication about clinic services

Information Protection

Security Measures

We implement robust security measures to protect your information:

• Secure Socket Layer (SSL) encryption for all online transactions
• Advanced database protection with encryption and access controls
• Regular security audits and updates
• Staff training on privacy and confidentiality

Data Retention

We retain health records as required by Alberta's Health Information Act (minimum 10 years from last visit or until patient is 18 years old plus 10 years).

Your Privacy Rights

Access and Correction

You have the right to:

• Access your health records
• Request corrections to inaccurate information
• Request restrictions on certain uses/disclosures

Data Deletion

You may request deletion of your personal information, except where retention is required by law. To request deletion:

Third-Party Sharing

We only share your information with third parties when:

• Required for your treatment (e.g., referrals to specialists)
• Required by law (e.g., public health reporting)
• You provide explicit consent

Google Authentication

For users who sign in with Google, we only access basic profile information. We do not have access to your Google account password or other Google services.

Changes to This Policy

We may update this policy periodically. Significant changes will be communicated through our website or direct notification.

Effective Date

This policy is effective as of January 1, 2023.

Contact Us

For questions about this policy or your privacy rights, please contact:

Privacy Officer
Eau Claire Medical Clinic
Email: info@eauclaireclinic.com
Phone: 587-353-5062